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Brand New Me Tribe™ Help Center

Welcome to the Brand New Me Tribe™ Help Center

  • Welcome to the Brand New Me Tribe™ Help Center. The Tribe Vault™ is our primary, tiered membership—the center of our digital ecosystem that connects members to healing, coaching, professional resources, leadership tracks, media hubs, and community support.

    We operate under LSC Global, LLC whose vision is:
    To be a global catalyst for faith-fueled transformation, equipping individuals, brands, and ministries to rise, rebuild, and lead with purpose in every sphere of influence.

    1) The Tribe Vault™ at a Glance

    • Main Membership (Tiered): Your tier in The Tribe Vault™ determines what you can access now and what unlocks over time.

    • What it Links: Courses & programs, resource professionals, discounts, workshops, private communities, and live events.

    • Growing Ecosystem: Some spaces are private or open in phases based on tier and program approval.

    2) Membership Tiers & Access

    Your Tribe Vault™ Hub tier unlocks a different level of benefits, such as:

    • Core Access: Dashboard, community feed, select resources, and events.

    • Pro Access: Premium resource groups, advanced tools, and workshop discounts.

    • Leadership/Media Access: Leadership cohorts, mentorship, and media hubs (e.g., KIN TV HBQ Hub™) when approved/applicable.

    (Tier names and inclusions are shown on the checkout page and may expand as the ecosystem grows.)

    3) Logging In

    • Visit: brandnewmetribe.me/tribevhub (or brandnewmetribe.me/login)

    • Use the email and password you created at sign-up.

    • Trouble logging in? Click “Forgot Password” to reset.

    4) Navigating The Tribe Vault™

    • Dashboard: Your starting point for courses, resources, communities, and announcements.

    • Profile: Upload a photo, add your bio, and introduce yourself.

    • Communities: Join open groups or access private ones based on membership tier and approvals.

    • Resources: Explore professional trade groups, tools, discounts, and empowerment workshops.

    5) Programs & Courses (Access varies by tier/approval)

    • Brand New Me Healing Journey™ Course

    • KIN TV HBQ Hub™ (TV hosts only; if approved/applicable)

    • Kingdom Legacy Leaders™ Mentorship & Training

      • Includes WRUL™ and BOSS™ Coaching Programs

    • F.I.T. Life Academy™ (co-ed coaching programs)

    • Kingdom Influencers Church™ Various Resources & Programs as applicable

    6) Payments & Billing

    • Free Trial: First 2 months free.

    • After Trial: Monthly billing begins according to your Tribe Vault™ Hub tier.

    • Important: Courses, Co-Ed Coaching, and Business/Ministry/Marketplace Consulting are separately priced. Each course, coaching program, or consulting service carries its own set price and is not included in the Tribe Vault™ tier fee.

    • Update Billing: Go to Settings → Billing inside your account.

    • Refunds: All payments are non-refundable.

    7) Community Standards

    We’re committed to a safe, uplifting space for every member.

    • Be respectful and encouraging.

    • Keep discussions confidential (no screenshots/recordings without permission).

    • No spam or unapproved promotions.

    • Violations may result in suspension or removal per our policy.
      🔗 Read the full Tribe Vault™ Guidelines (posted in the hub).

    8) Need Help?

    We’re here to help!
    📧 [email protected]
    We aim to respond within 48 business hours (Mon–Fri). Please include your full name, the email you use to log in, and a brief description of the issue. For urgent login errors, add URGENT to your subject line.

    under Settings > Billing

  • All payments are non-refundable

 

Contact Support

We’re here to help!

If you have questions about your membership, billing, or navigating The Tribe Vault™, our support team is just an email away.

📧 [email protected]

We aim to respond within 48 business hours (Monday–Friday). Please include your full name, email used for login, and a brief description of your issue so we can assist you quickly.

For urgent technical issues (like login errors), write URGENT in the subject line.

 

Contact Support

Brand New Me Tribe™ Privacy Policy

Last Updated: [8.29.25]

At Brand New Me Tribe™ (operating under LSC Global, LLC), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, membership hub, or related services.

1. Information We Collect

When you join the Tribe Vault™ or access our resources, we may collect:

  • Your name, email address, and login details

  • Payment information (processed securely by third-party providers)

  • Profile details you choose to share (photo, bio, community posts)

  • Course or program activity (progress, uploads, responses)

2. How We Use Your Information

We use your information to:

  • Provide access to your membership tier, programs, and resources

  • Communicate updates, announcements, and support responses

  • Improve our website, content, and member experience

  • Ensure community standards and compliance with our Terms of Service

3. Sharing of Information

We do not sell or rent your personal information.
We may share data only with:

  • Trusted third-party providers (e.g., Kajabi, Stripe, PayPal) who help us operate our services

  • Legal authorities if required by law

4. Community Privacy

The Tribe Vault™ is a safe and confidential space. Members agree not to share, screenshot, or distribute content outside the community without written permission.

5. Data Security

We take reasonable steps to protect your data with secure systems and encryption. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

  • You may update your profile or account settings at any time.

  • You may opt out of promotional emails by clicking “unsubscribe.”

  • You may request deletion of your account by contacting support.

7. Contact Us

If you have questions about this Privacy Policy or how your data is used, contact us at:

📧 [email protected]

 

 

Brand New Me Tribe™ Terms of Use

Last Updated: [8.29.25]

Welcome to the Brand New Me Tribe™, operated by LSC Global, LLC (“Company,” “We,” “Our,” or “Us”). By accessing or using our website, membership hub, courses, or related services (collectively, the “Services”), you agree to these Terms of Use (“Terms”). Please read them carefully.

1. Membership & Access

  • Membership in the Tribe Vault™ provides access to resources, communities, and programs according to your membership tier.

  • Additional programs, such as the Brand New Me Healing Journey™ Course, Kingdom Legacy Leaders™ Mentorship (including WRUL™ & BOSS™ Coaching Programs), F.I.T. Life Academy™, KIN TV HBQ Hub™, or other offerings, may require separate approval or fees.

  • Your login is personal and may not be shared with others.

2. Payments & Billing

  • All Tribe Vault™ memberships begin with a two-month free trial.

  • After the trial, monthly billing applies according to your selected tier.

  • Important: Coaching, consulting, and certain courses are billed separately and are not included in your Tribe Vault™ membership fee.

  • All payments are non-refundable.

3. Community Standards

To protect our community, all members agree to:

  • Treat others with dignity, respect, and encouragement.

  • Keep community content private and confidential.

  • Avoid spam, self-promotion, or unapproved sales pitches.

  • Follow our posted Tribe Vault™ Guidelines.
    Violation of these standards may result in suspension or removal, without refund.

4. Intellectual Property

  • All content, materials, videos, and resources provided in the Services are owned by LSC Global, LLC or its licensors.

  • You may not copy, share, or reproduce materials without written permission.

5. Disclaimer of Results

Our Services are designed for personal development, education, and empowerment. We do not guarantee specific outcomes, financial results, or transformation. Results vary depending on individual effort and application.

6. Limitation of Liability

To the fullest extent permitted by law, LSC Global, LLC and its affiliates are not liable for indirect, incidental, or consequential damages from your participation in the Services.

7. Termination

We reserve the right to suspend or terminate your access at any time for violations of these Terms or community standards.

8. Governing Law

These Terms shall be governed by the laws of the State of North Carolina without regard to conflict of laws principles.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the Services after updates indicates your acceptance of the revised Terms.

10. Contact Us

For questions about these Terms, email us at:
📧 [email protected]